Washedloom
Privacy Policy
Last updated: November 6, 2026
This notice explains how HANGZHOU FORTHRIGHT TRADE CO., LTD, operating the Washedloom website at washedloom.com, handles personal information in connection with website visits and business enquiries.
Who to contact
For questions about this notice or your personal information, email [email protected]. Our WhatsApp contact is +86 17774005378.
Factory contact address: Huangguan Science and Technology Industrial Park, Keji Avenue, Lin’an District, Hangzhou, Zhejiang, China. This is a factory contact address, not a statement of the company’s registered office.
Information you provide
Our enquiry forms request your name, company, business email, telephone or WhatsApp number, garment requirements and project details. Depending on the form, you can also provide a product category, project type, budget, quantity band, timeline, order stage or required standards. Fields marked with an asterisk are required to submit that form. Providing information is voluntary, but without sufficient contact and project details we may be unable to answer your request.
Please do not submit passwords, payment-card details, identity documents, health information or confidential third-party information through the enquiry form. Ask us about an NDA and an appropriate exchange method before sharing confidential technical files.
Technical information
Website hosting, delivery, security and form-processing services may process technical details such as IP addresses, request times, browser information, visited URLs, submission identifiers and security signals. Our form integration includes the submission page and page title so that we can understand the enquiry. If your entry link includes campaign labels (utm_source, utm_medium, utm_campaign, utm_content or utm_term), we keep those labels, the entry page without its query string, and the external referring site origin when available in this tab’s session storage for use for up to 30 minutes. These details are included when you submit an enquiry, including if you reject optional analytics. They are not added to internal navigation links or sent as form fields to Google Analytics. You can also contact us directly by email or WhatsApp; those services process communications under their own terms and privacy notices.
Why we use information
- To respond to enquiries, review garment specifications and prepare requested quotations or samples.
- To communicate about a potential or existing business relationship and maintain related records.
- To operate the website, deliver submissions and detect spam, abuse or technical problems.
- To address applicable legal obligations and business disputes.
Where UK or European data-protection law applies, responding to a quotation request may involve steps requested before a contract; business communications and website security may involve legitimate interests; and legally required records may involve legal obligations. Consent is used where required for a particular activity. An enquiry does not automatically subscribe you to a marketing mailing list.
Form-Data and other recipients
The website uses Form-Data to receive and store submitted enquiries and send notification emails to our business mailbox. Information submitted through the form therefore passes through Form-Data before reaching our team. Hosting, security, email and communications providers also process information needed to provide their services. Access within our business should be limited to people handling the relevant enquiry or business record.
For the provider’s own information, see Form-Data’s Privacy Policy. Clicking an external WhatsApp link takes you to a separate service.
International processing
Our business operates in China, and our service providers may process information in other countries. Privacy protections and legal requirements can differ between locations. Contact us for information about the providers and transfer arrangements relevant to your enquiry. This notice does not itself establish a particular international-transfer safeguard or replace any arrangements required by applicable law.
How long information is kept
Retention depends on whether the enquiry leads to an ongoing quotation, sample or order, whether the information remains necessary to handle your request, and any applicable record-keeping or dispute requirements. Form-Data is currently configured to retain submissions for one month before automatic removal from its service; spam may be removed sooner. Notification emails and business records are managed separately and are not automatically deleted when Form-Data removes a submission. You can contact us to ask about retained information or request deletion, subject to applicable obligations.
Cookies and service technology
WordPress and infrastructure services may use cookies or similar technology for authenticated administration, security and service operation. These functions are separate from optional visit analytics. You can submit an enquiry whether you accept or reject analytics.
Optional Google Analytics
We use Google Analytics 4 only after you accept analytics in our privacy choices. It helps us understand page visits and successful enquiries. Google may process cookie identifiers, technical device and browser information, approximate location and interaction data. Our integration sends the page path and a form identifier for a successful enquiry; it does not send the name, email, phone number or message entered in our forms. URL query strings and the referring URL are omitted from our configured analytics events. Advertising storage, advertising user data, advertising personalization and Google Signals are not enabled by this integration.
Your analytics choice is saved in this browser for up to 180 days. Analytics cookies are configured for up to 60 days, and user-level and event-level retention in our Analytics resource is set to two months. These controls do not impose the same retention limit on aggregated reports. Use Privacy choices in the footer at any time to change your choice. Rejecting after an earlier acceptance stops future analytics collection on this site and removes accessible analytics cookies; it does not erase data already processed by Google. Contact us with questions or requests about previously collected information. Google may process information outside your country; see Google’s Privacy Policy and how Google uses information from sites that use its services.
Your choices and rights
Depending on the law that applies, you may be able to request access, correction, deletion, restriction or a portable copy of certain information, object to certain processing, or withdraw consent where processing relies on consent. Email [email protected] with your request. We may need enough information to verify your identity and locate the relevant record. You may also have the right to complain to the data-protection authority in your jurisdiction.
Security and changes
Our current form integration sends submissions to an HTTPS endpoint. No internet service can guarantee absolute security, so share only information appropriate to the enquiry. We may update this notice when the website, providers or handling practices change; the date above identifies this version.